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    監控專員英文簡歷

    時間:2024-10-11 02:54:51 英文簡歷模板 我要投稿
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    監控專員英文簡歷

    Personal Details  
    Resume number:   Updating date:   no photo
    Name:   Nationality: China (Mainland)
    Current Place: Guangzhou Height/Weight: 155 cm? kg
    Marital Status: Single Age: 29 years
    Career Objective and Work experience
    Application type: Jobseeker
    Preferred job title:  
    Working life: 4 Title: No title
    Job type: Full time Expected Start date: In three days
    Expected salary: ¥3,500--¥5,000 Preferred working place: Guangzhou
    Work Experience :
    Company's name: CitibankBegin and end date: 2004-07-2009-03
    Enterprise nature: Soly foreign funded enterprisesIndustry: Finance/Insurance
    Job Title: Customer Service Officer 
    Job description: 2005-10 to 2009-03 Customer Service Officer
    To independently and effectively handle customers’ written complaints from all kinds of channels (e.g. email, letter and fax-message) as well as serious cases referred from Hong Kong Monetary Authority and Hong Kong Consumer Council in relation to the retail banking products / services within the turnaround time as required, which contribute to business goal in investigation handling timeframe.
    To compose immediate mass communication through correspondence to customers when incurring exceptional incident in the bank, e.g. system problem resulting impact to a large part of customers.  

    2005-04 to 2005-10 CitiPhone Correspondence Officer
    To timely handle customers’ written general inquiries for banking accounts / services and respond with an accurate and comprehensive reply.

    2004-07 to 2005-04 CitiPhone Officer
    To promptly answer customers’ phone-in inquiries through hotline in relation to banking accounts / services. 
    Reasons for leaving:  
    Educational Background
    Name of School: Guangdong University of Technology
    Highest Degree: Bachelor Date of Graduation: 2004-07-01
    Name of Major 1: English Name of Major 2:  
    Education experience:
    Start date End date Education organization Majors Certificate Certificate No
    1999-09 2004-07 Guangdong University of Techonoly English Bachelor  
    2005-01 2007-07 Guangdong University of Technology Night School Japanese Associate  
    Language Ability
    Foreign Language: English Level: excellent
    Language ability: Japanese passed Japanese Language Proficiency Test Band 1
    Chinese level: excellent Cantonese Level: perfect
    Relevant skills and abilities
      Over 4 years working experience in leading global bank Call Centre. Result oriental, customer-focused, team player, yet very capable of working autonomously to achieve business objectives. Highly PC literate. Excellent written and spoken English.
    Self-recommendation letter
       
    Address:  
    Work Tel:   Home Tel:  
    Mobile Phone:   msn/QQ:  
    Email:   Web/Blog:  

    監控專員英文簡歷

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